LEGAL INFORMATION
Privacy Policy
Last updated: 3 August 2026
Who we are
STARZO supplies, installs and supports automatic security bollards in the United Kingdom. For privacy questions, contact [email protected].
Information we collect
When you request a quotation or support, we may collect your name, phone number, email address, postcode, property details, preferred service, message and any site photographs you choose to upload.
How we use it
We use this information to assess your site, prepare and follow up quotations, provide installation or after-sales support, keep business records, prevent misuse and meet legal obligations. We do not sell personal information.
Legal basis
We process enquiry information to take steps at your request before entering a contract, to perform a contract, and where necessary for our legitimate interests in operating and securing the service.
Storage and sharing
Enquiries and optional photographs are stored in STARZO's protected website systems and can be accessed by authorised personnel. We may use service providers for hosting and technical operations, or disclose information when required by law.
Retention
We keep enquiry records only for as long as reasonably needed for quotations, customer support, warranty records, accounting and legal obligations. Records that are no longer required are deleted or anonymised.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or object to processing. You may also complain to the UK Information Commissioner's Office.
Contact
Send privacy requests to [email protected]. We may need to verify your identity before completing a request.