Get a quote FREQUENTLY ASKED QUESTIONS
Clear answers before you decide.
If your site is unusual, send photographs and we will assess it individually.
01Do you install nationwide?+
Yes. STARZO provides supply and installation across the United Kingdom, subject to a technical review of the site.
02Can I buy the bollard without installation?+
Yes. A supply-only option is available, together with an installation PDF for customers arranging their own competent installers.
03How is the site assessed?+
Send wide, close and angled photographs, the entrance width, full postcode and preferred quantity. Our technical team reviews the information and normally responds the same day.
04How long does installation take?+
It depends on the number of units and project scale, but many installations are completed in one day.
05Who provides the electrical connection?+
At present, the customer appoints an independent qualified electrician. The required provision is explained before installation.
06What happens during a power cut?+
An emergency battery backup is available as an option inside the control box. The final emergency arrangement is confirmed in the quotation.
07What control options are available?+
Remote controls and a control box are available, with optional app-based control.
08What warranty is included?+
A one-year warranty is included when STARZO completes the installation. The full terms are provided with the accepted quotation.
09Are replacement parts available?+
Parts are usually available and are offered at discounted prices to previous customers. Specialist parts may take several weeks.
10Is the bollard independently crash certified?+
No independent crash certification is currently claimed. Manufacturer data specifies impact resistance of approximately 15,000 joules.